Privacy Policy

Siya Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, make an enquiry, purchase a website package or work with us.

Information We Collect

Depending on how you interact with Siya Studio, we may collect information such as:

  • your name and contact details

  • business name and business information

  • website and social media details

  • information provided through enquiry, purchase and onboarding forms

  • website content, images, branding and other materials you provide

  • information required to provide our services

  • payment and transaction information

We only collect information that is reasonably necessary to operate our business and provide our services.

How We Use Your Information

We may use your information to:

  • respond to enquiries and communicate with you

  • process purchases and payments

  • provide website design and related services

  • manage your project and onboarding

  • provide customer support

  • improve our services and website

  • meet our business, legal, accounting and administrative obligations

We do not sell or rent your personal information to third parties.

Payments

Payments made through our website are processed by third-party payment providers, such as Stripe.

Siya Studio does not store your full credit or debit card details. Payment providers may collect and process your payment information in accordance with their own privacy policies and terms.

Third-Party Services

We use third-party platforms and service providers to operate our business and provide our services. These may include Squarespace, payment providers, email and communication platforms, analytics services and other tools we may use from time to time.

These providers may collect or process information in accordance with their own privacy policies.

Website & Cookies

Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our website and improve your experience.

Some cookies may be placed by third-party services used on our website.

You can adjust your browser settings to manage or disable cookies, although this may affect some website functionality.

How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Access & Correction

You may contact us to request access to, or correction of, personal information we hold about you, subject to any applicable legal requirements.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: hello@siyastudio.com.au

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements. The current version will be published on this website.